Cookie Policy
Last updated: August 13, 2025
This Cookie Policy explains how qelviro ("we", "us", or "our") uses cookies and similar tracking technologies when you visit qelviro.online (the "Website"). It describes what these technologies are, why we use them, and your rights to control our use of them.
By continuing to use our Website, you consent to our use of cookies as described in this policy. If you do not agree to our use of cookies, you should adjust your browser settings accordingly or refrain from using our Website.
1. What Are Cookies
Cookies are small text files that are placed on your device (computer, smartphone, or other electronic device) when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owners.
Cookies allow a website to recognise your device and remember certain information about your visit, such as your preferences, settings, and browsing activity. They can also enable certain website features and functionalities to work correctly.
Similar technologies include:
- Web beacons – small transparent image files embedded in web pages or emails that allow us to track user activity
- Pixel tags – similar to web beacons, used to understand how users interact with content
- Local storage – browser-based storage that retains data locally on your device
- Session storage – temporary storage that clears when your browser session ends
- Scripts – pieces of code that collect information about how you interact with a website
For the purposes of this policy, all such technologies are collectively referred to as "cookies".
2. Types of Cookies We Use
2.1 By Duration
| Type | Description |
|---|---|
| Session Cookies | Temporary cookies that expire when you close your browser. They are used to maintain your session while you navigate the Website. |
| Persistent Cookies | Cookies that remain on your device for a set period or until you manually delete them. They are used to remember your preferences across visits. |
2.2 By Origin
| Type | Description |
|---|---|
| First-Party Cookies | Cookies set directly by our Website for the purposes described in this policy. |
| Third-Party Cookies | Cookies set by external services and partners that appear on our Website pages. |
2.3 By Purpose
| Category | Description | Examples |
|---|---|---|
| Strictly Necessary | Essential for the Website to function. Without these, services you have requested cannot be provided. | Authentication, security tokens, session management |
| Functional | Enable enhanced functionality and personalisation based on your previous interactions. | Language preferences, saved settings, display preferences |
| Performance and Analytics | Collect information about how visitors use our Website, helping us improve performance and user experience. | Page views, traffic sources, error tracking, load times |
| Marketing and Targeting | Used to track visitors across websites to display relevant advertisements and measure campaign effectiveness. | Retargeting, conversion tracking, advertising networks |
3. Cookies We Use in Detail
| Cookie Name | Category | Purpose | Duration |
|---|---|---|---|
| _session_id | Strictly Necessary | Maintains your active session while using the Website | Session |
| _csrf_token | Strictly Necessary | Protects against cross-site request forgery attacks | Session |
| cookie_consent | Strictly Necessary | Records your cookie consent preferences | 12 months |
| user_prefs | Functional | Stores your display and language preferences | 6 months |
| _ga | Performance and Analytics | Distinguishes unique users for analytics purposes | 24 months |
| _ga_* | Performance and Analytics | Maintains analytics session state | 24 months |
| _gid | Performance and Analytics | Distinguishes users for daily analytics tracking | 24 hours |
| _fbp | Marketing and Targeting | Used by advertising services to deliver relevant advertisements | 3 months |
This table reflects cookies currently known to be in use. The actual cookies present may vary as we update our Website and services.
4. Why We Use Cookies
We use cookies for the following purposes:
- To operate our Website – certain cookies are essential to ensure the Website functions correctly and securely
- To remember your preferences – cookies help us personalise your experience by remembering your settings and choices
- To analyse usage – analytics cookies help us understand how visitors interact with our Website so we can improve content, structure, and performance
- To ensure security – cookies assist in identifying and preventing fraudulent activity and unauthorised access
- To improve our services – data collected through cookies helps us identify technical issues and optimise the user journey
- To deliver relevant communications – where you have consented, marketing cookies allow us to provide content and advertisements that may be of interest to you
5. Third-Party Cookies
We work with third-party service providers who may set cookies on our Website on our behalf. These third parties include:
- Analytics providers – services such as Google Analytics that help us understand how users interact with our Website
- Advertising networks – platforms that serve advertisements and measure their effectiveness
- Social media platforms – services that enable sharing and engagement functionality
- Content delivery services – providers that optimise loading speed and Website performance
These third parties have their own privacy and cookie policies, which govern their use of the information collected. We have no control over third-party cookies and recommend reviewing the relevant policies of these providers directly.
Third-party services currently integrated with our Website may include:
- Google Analytics – analytics and performance measurement
- Google Ads – advertising and conversion tracking
- Meta Pixel – social advertising and retargeting
6. Your Cookie Choices and Controls
6.1 Cookie Consent Banner
When you first visit our Website, you will be shown a cookie consent notice. You can use this notice to accept all cookies, reject non-essential cookies, or manage your preferences by category. You may change your preferences at any time by accessing the cookie settings through the link available in our Website footer.
6.2 Browser Settings
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View cookies stored on your device
- Block all cookies
- Block only third-party cookies
- Clear cookies when you close your browser
- Allow cookies from specific websites only
Please refer to your browser's help documentation for instructions on how to manage cookies:
Please note that blocking or deleting cookies may impact the functionality of our Website. Strictly necessary cookies cannot be disabled as they are required for the Website to operate.
6.3 Opt-Out Tools
You may opt out of interest-based advertising from participating companies through the following tools:
- Google Analytics Opt-out: tools.google.com/dlpage/gaoptout
- Google Ads Settings: adssettings.google.com
- Your Online Choices (EU/UK): youronlinechoices.com
- Network Advertising Initiative: optout.networkadvertising.org
7. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals websites you visit that you do not wish to be tracked. There is currently no universally accepted standard for how websites should respond to DNT signals. Our Website does not currently alter its behaviour in response to DNT signals. We will continue to monitor developments in this area and update our practices accordingly.
8. Cookies and Children
Our Website is not directed at children under the age of 18, and we do not knowingly use cookies to collect personal information from individuals under this age. If you believe a child has provided personal information through our Website, please contact us so we may take appropriate action.
9. Changes to This Cookie Policy
We reserve the right to update this Cookie Policy at any time to reflect changes in technology, legal requirements, or our business practices. When we make material changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of our Website following any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us using the details below:
- Company: qelviro
- Website: qelviro.online
- Email: contact@qelviro.online
- Phone: +44 7739 638209
- Address: 1 Birmingham Rd, Water Orton, Coleshill, Birmingham B46 1SS, United Kingdom
We aim to respond to all enquiries within a reasonable timeframe.