Terms of Use
Last updated: August 26, 2025
Please read these Terms of Use carefully before accessing or using any part of this website or its associated services. By accessing or using the platform, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.
1. Acceptance of Terms
These Terms of Use constitute a legally binding agreement between you (the user) and qelviro ("we", "us", or "our") governing your access to and use of the website located at qelviro.online and all related content, features, courses, and services offered through it.
Your continued use of the platform following any posted updates to these Terms constitutes acceptance of those changes. We reserve the right to modify these Terms at any time without prior notice beyond posting the revised version on this page.
2. Eligibility
By using this platform, you represent and warrant that:
- You are at least 18 years of age.
- You have the legal capacity to enter into binding agreements.
- You are not prohibited from using this platform under applicable laws or regulations in your jurisdiction.
- All registration information you provide is accurate, current, and complete.
If you are accessing the platform on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
3. Account Registration
3.1 Creating an Account
Access to certain features and content may require you to register for an account. You agree to provide truthful and accurate information during registration and to keep your account details up to date.
3.2 Account Security
You are solely responsible for maintaining the confidentiality of your login credentials. You agree not to share your account with any third party. You must notify us immediately at contact@qelviro.online if you become aware of any unauthorized use of your account.
3.3 Account Termination
We reserve the right to suspend or terminate your account at our sole discretion if we believe you have violated these Terms, engaged in fraudulent activity, or otherwise misused the platform.
4. Use of the Platform
4.1 Permitted Use
You may access and use the platform solely for lawful, personal, and non-commercial purposes related to educational content consumption, unless expressly permitted otherwise in a separate written agreement with us.
4.2 Prohibited Conduct
You agree not to:
- Copy, reproduce, distribute, publish, or create derivative works from any content on the platform without prior written consent.
- Use automated tools, bots, scrapers, or crawlers to access or extract content from the platform.
- Attempt to reverse-engineer, decompile, or otherwise access the source code of any software underlying the platform.
- Circumvent or disable any access controls, security features, or digital rights management mechanisms.
- Upload, transmit, or share any content that is unlawful, defamatory, obscene, fraudulent, or otherwise objectionable.
- Impersonate any person or entity or misrepresent your affiliation with any person or entity.
- Interfere with, disrupt, or compromise the integrity or performance of the platform or its infrastructure.
- Use the platform to advertise or promote products or services without our explicit written authorization.
- Attempt to gain unauthorized access to any other user's account or any backend systems.
4.3 Compliance with Laws
You are responsible for ensuring that your use of the platform complies with all applicable laws and regulations. We do not authorize any use that would violate applicable law.
5. Intellectual Property
5.1 Ownership
All content, materials, and intellectual property available on this platform, including but not limited to text, graphics, logos, video recordings, course materials, software, and design elements, are the exclusive property of qelviro or its content licensors and are protected by applicable intellectual property laws.
5.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and view the platform content solely for your personal, non-commercial educational use. This license does not include the right to sublicense, sell, reproduce, or distribute any content.
5.3 User Submissions
If you submit, upload, or post any content to the platform (including comments, feedback, or forum posts), you grant us a worldwide, royalty-free, perpetual, and non-exclusive license to use, reproduce, modify, and display such content in connection with the operation and promotion of the platform. You represent that you have all necessary rights to grant this license.
6. Payments and Refunds
6.1 Pricing
Fees for access to paid courses or masterclasses are displayed on the relevant product pages prior to purchase. All prices are listed in the applicable currency and are subject to change without notice.
6.2 Payment Processing
All payments are processed through third-party payment processors. We do not store your full payment card information. By completing a purchase, you agree to the terms and conditions of the applicable payment processor.
6.3 Refund Policy
Refund eligibility is determined on a case-by-case basis and subject to the specific terms communicated at the time of purchase. We reserve the right to decline refund requests where access to content has already been provided or where the request falls outside any stated refund window.
6.4 Taxes
You are responsible for any applicable taxes, duties, or levies arising from your purchase. We may be required to collect taxes in certain jurisdictions, which will be reflected during checkout where applicable.
7. Third-Party Links and Services
The platform may contain links to third-party websites, tools, or services. These links are provided for your convenience only. We do not endorse, control, or assume any responsibility for the content, privacy practices, or availability of any third-party services. Your interactions with third-party services are governed solely by their respective terms and policies.
8. Disclaimer of Warranties
The platform and all content and services provided through it are offered on an "as is" and "as available" basis without warranties of any kind, either express or implied. We expressly disclaim all warranties, including but not limited to:
- Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
- Any warranty that the platform will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
- Any warranty regarding the accuracy, completeness, reliability, or timeliness of any content.
Educational content is provided for informational and professional development purposes only. Results and outcomes from engaging with course content will vary and are not guaranteed.
9. Limitation of Liability
To the fullest extent permitted by applicable law, qelviro, its directors, employees, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or in connection with your use of or inability to use the platform, even if we have been advised of the possibility of such damages.
Our total cumulative liability to you for any claims arising under these Terms shall not exceed the total amount paid by you to us in the twelve (12) months preceding the event giving rise to the claim, or the amount of fifty pounds sterling (£50), whichever is greater.
10. Indemnification
You agree to indemnify, defend, and hold harmless qelviro and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:
- Your access to or use of the platform.
- Any content you submit or transmit through the platform.
- Your violation of these Terms.
- Your violation of any applicable law or the rights of any third party.
11. Privacy
Your use of the platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the platform, you consent to the collection, use, and processing of your information as described in the Privacy Policy. You can review our Privacy Policy on this website.
12. Modifications to the Platform
We reserve the right to modify, suspend, or discontinue any part of the platform or its content at any time without notice or liability. We may also update, revise, or remove course materials, instructors, schedules, or features as we deem appropriate for the quality and development of the platform.
13. Downtime and Technical Issues
We do not warrant that the platform will be available at all times. We may perform maintenance, updates, or experience technical disruptions that result in temporary unavailability. We are not liable for any losses incurred as a result of platform downtime or service interruptions.
14. Governing Terms and Disputes
These Terms shall be interpreted and applied in accordance with generally accepted legal principles applicable to digital services and online platforms. Any disputes arising from or in connection with these Terms that cannot be resolved through informal negotiation should be submitted to binding arbitration or mediation before resorting to formal legal proceedings, where permissible.
Nothing in this section limits either party's right to seek injunctive or other equitable relief for infringement of intellectual property rights or breach of confidentiality obligations.
15. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a competent authority, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy and any additional terms presented at the point of purchase or registration, constitute the entire agreement between you and qelviro with respect to your use of the platform and supersede all prior agreements, representations, or understandings.
17. Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be made in writing and signed by an authorized representative of qelviro to be effective.
18. Contact Information
If you have any questions, concerns, or requests relating to these Terms of Use, please contact us using the details below:
| Contact Method | Details |
|---|---|
| Company Name | qelviro |
| Address | 1 Birmingham Rd, Water Orton, Coleshill, Birmingham B46 1SS, United Kingdom |
| contact@qelviro.online | |
| Phone | +447739638209 |
| Website | qelviro.online |
By continuing to use qelviro.online, you acknowledge that you have read these Terms of Use in their entirety and agree to be bound by them.